How does syncing work?

DotApparel is your behind-the-scenes assistant, seamlessly syncing data between your ERP and other platforms. Here's a breakdown of some automated tasks that run throughout the day, like clockwork:

• Once daily, products are downloaded from ERP.

• Once daily, images and swatches are downloaded from storage.

• Once daily, fixed prices are downloaded from ERP.

• Every hour, fulfillments are downloaded from ERP.

• Every fitteen minutes, retail orders and customers are downloaded from ERP.

• Every five minutes, inventory is downloaded from ERP.

• And most importantly, orders and customers are instantly posted to ERP.

These tasks are streamlined for optimal efficiency, with the daily bulk syncs scheduled to run daily at 1am (GMT+10). With DotApparel's expert handling of your data, you can focus on what really matters - growing your business.

Inventory Syncing

Every 5 minutes, DotApparel will automatically download inventory from ERP, using a delta endpoint which only returns SKUs which have been updated within that period. These updated SKUs are passed through your inventory settings to determine which stores to use, and buffers to apply, to form the final inventory count for Shopify.

Once a day, a full inventory download is run for every SKU in ERP, to ensure that any inventory values which may have not come across in a delta, are still captured in Shopify.