Dashboard
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The Dashboard is the first screen you will see as soon as you go on the app. It will show a log of every task in the last 7 days. Here are the definitions of each tab:
All tasks: Shows all tasks that have successfully imported into Klaviyo. Please note, logs will be cleaned every 7 days.
Failed: Shows any task that has unsuccessfully synced into Klaviyo. Failed tasks may already be resolved so this view is simply here for historical reference. Most failed tasks will be related to invalid data in the CSV files. While rare, failed tasks will be stored in the SFTP which will allow the DotDev Support team to further investigate. Once resolved, DotDev will re-upload the failed tasks to ensure that any data is up-to-date in Klaviyo.
Timeout: It will be rare for any task to "timeout". However, if this does occur it will be due to the Klaviyo API timing out. No further action is required for Timeout tasks as these will sync throughout the day via a queueing system.
