User Guide
  • Intro
    • Welcome
      • About DotApparel
      • What is DotApparel?
      • Where is it hosted?
      • What platform(s) do we support?
      • How does syncing work?
      • Solution architecture
      • Definition of “Instance”
      • Security Overview
    • Implementation
      • Google Cloud and Firebase
  • Quick Links
  • Core
    • Overview
    • Dashboard
    • Orders
      • Mappings
      • Integrations
    • Returns
      • Mappings
    • Products
      • Mappings
        • Default mapping rules
      • Translations
      • Markets
      • Publishing products
    • Inventory
      • Mappings
        • Examples
          • Ignore Sync
          • Inventory Buffer
          • Keep Items Sold Out
          • Unlimited Inventory
    • Customers
    • Rewards
    • System Alerts
    • Settings
      • Shopify Locations, DotApparel Locations and Inventory Buffers
      • ERP credentials
      • Product images
      • Fulfillments
      • Payment gateways
      • Gift cards
      • Refunds
      • Notifications
      • Harmony Integration with DotApparel
    • Modules
      • Ship From Store
      • Local Pickup/Click & Collect
      • Shopify Markets
      • Returns
        • Australia Post (AusPost)
        • Loop Returns
      • Auto-Refunds
        • Refunding Shopify Orders from POS (In-Store)
      • Integrate with Brauz (app)
      • Integrate with The Wishlist (app)
    • Release Notes
    • Troubleshooting
      • FAQs
      • How to raise a support ticket for an issue
      • Good and bad examples of a problem ticket
      • Want to enable a new omnichannel feature?
      • Want to integrate a marketplace using DotApparel?
  • Customers
    • Overview
      • Email Examples
    • Getting Started
      • Understanding Customer Setup in your ERP
      • Data Sync
      • Configuration
      • Testing
    • Data Export Approaches
      • Option A: Consultant
      • Option B: In-House
    • Apparel21 Export Templates
    • Apparel21 Export Changelog
    • Dashboard
    • Customers
    • Orders
    • Translations
    • Mappings
    • Settings
    • Support
  • Loyalty
    • Overview
    • Getting Started
      • Terminology
    • Data Sync
      • Workflows
    • Front-End Implementation
    • Rewards Redemption
    • Rewards Emails
    • Things To Know
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  1. Core

System Alerts

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Last updated 9 months ago

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System Alerts provides helpful error notifications and guidance for resolving issues, ensuring smooth operations for your team.

It's important that all tasks, especially orders, flow through to the ERP. However, this is not always the case. If something has failed, all issues are collated in one place. We've made information around alerts much more actionable and insighful so that it's easier for you and your team to resolve it with minimal reliance on developers.

View our detailed FAQs here