# Getting Started ### **Step 1: Onboarding** * [ ] Complete [Customer Setup Form](https://dotapparel.com.au/start) \[Merchant] * [ ] Sign the MNDA via DocuSign (sent on completion of the above) \[Merchant] * [ ] Arrange a [kick-off meeting](https://calendar.app.google/cojJLJ21J8p6dnkv7) to complete the reference sheet \[Merchant] ### **Step 2: Access** * [ ] The Loyalty Platform access \[Merchant] * [ ] Shopify Store access \[Merchant] * [ ] Create your Google Cloud account \[Merchant] * [ ] Create your Firebase project(s) \[Merchant] ### **Step 3: Data Exports** * [ ] Setup the required [Data Export Approaches](/customers/data-export-approaches.md) * [ ] **Option A:** Get assistance from our Apparel21 consultant ([more info](/customers/data-export-approaches/option-a-consultant.md)) \[DotApparel] * [ ] **Option B:** Self set-up using your own Apparel21 expert ([more info](/customers/data-export-approaches/option-b-in-house.md)) \[Merchant] ### **Step 4: Configuration** * [ ] Provide the SFTP server information to the merchant or consultant \[DotApparel] * [ ] Provide example test CSV files for `orders` \[DotApparel] * [ ] Set the frequency of the `orders` file \[Merchant] * [ ] Configure the mappings in the solution \[DotApparel] Detailed instructions can be found on the [Configuration](/customers/getting-started/configuration.md) page. ### **Step 5: Test & Launch** * [ ] Upload the test files into a `/test` folder to the SFTP \[DotApparel] * [ ] Give approval for files to be upload into `/pending` folders \[DotApparel] * [ ] Once confirmed, approve to go live and scheduled a date and time \[Merchant] * [ ] Go live and enable the automated syncs \[DotApparel] * [ ] Check tasks are "complete" & cross-check any Yotpo Loyalty fields \[DotApparel] --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.dotapparel.com.au/loyalty/getting-started.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.