Release Notes

Sync Refund Data for DotApparel Customers & Loyalty

You can now sync refund data into your CRM and Yotpo Loyalty. This enables the loyalty engine to process refunds and adjust loyalty points accordingly, ensuring accurate customer tier statuses.

Additionally, importing refund data into your CRM offers a comprehensive view of customer orders, allowing you to set up targeted email communications based on net purchases.

Sync Gift Card Data for DotApparel Customers

Import eGift card data into Klaviyo to create email flows to remind their customers of outstanding Gift Card balances before they expire.

DotApparel Customers now available for Endear

We are pleased to announce that DotApparel Customers can now integrate retail customer and order data into Endear, a CRM designed for in-store clienteling.

Notification from Klaviyo

For merchants using DotApparel Customers, you may have received a notification from Klaviyo regarding the retirement of their legacy v1/v2 APIs on June 30, 2024.

Our team has recently updated to Klaviyo's latest API version, ensuring all API calls are functioning correctly. We are not using the legacy v1 or v2 APIs, so you can disregard this notification from Klaviyo.

Refund Online Orders In-Store

Enhanced auto-refund feature allows items originally purchased online to be refunded in-store.

Editable Order Payload

To address any orders not accepted into Apparel21 due to Shopify data issues, such as "Address Line 1, 53 is too long," you can efficiently resolve these by simply hovering over the affected line item and editing the address/name accordingly.

Reallocate Shopify Fulfillment Locations

When you upload orders, DotApparel Core will now automatically double-check if the Shopify location matches the Apparel21 location. If they don't match, our solution will fit it for you behind the scenes, ensuring smooth order processing. This helps prevent errors and ensures your orders are fulfilled accurately and efficiently.

Customer Mapper

Now Supporting Gift Wrapping

Mapping Tool

Now Supports UpdateIfEmpty Flag

Added Support for List Metafields

Global Stock Buffers

Implemented a global stock buffer per size which applies across the region (all locations). Allows merchants more control over inventory buffers on aggregated stock quantity grouped by style-colour-size

Sibling metafields

Enhancing sibling metafields to includes product images and min/max prices.

Inventory Endpoint

New Cached Version

Sync COGs with “cost per item”

Sync COGs for product variants from Apparel21 to Shopify’s “cost per item” field. Easily compare the price you paid for the item with the buyer’s price and get an idea of how much profit you’re making.