# Overview

DotApparel Loyalty is a middleware that syncs loyalty data and customer information between Apparel21 and your chosen loyalty platform. We currently support **Yotpo** and **Clearer.io** - merchants choose one at onboarding. This solution gives full visibility of the loyalty and rewards program across both platforms and allows customers to redeem rewards points, both in-store (via POS) and online.

This guide aims to help you get started with our app and make use of its features for smooth synchronisation between your loyalty platform and Apparel21.

<figure><img src="/files/w64TK2VPNREzrOqTjl8u" alt="" width="375"><figcaption><p><em>The illustration shows DotApparel Loyalty integrated with <strong>Yotpo</strong> as the loyalty platform. <strong>Clearer.io</strong> is also supported as an alternative. See <strong>Supported Loyalty Platforms</strong> for a side-by-side comparison, or contact the DotApparel team to discuss which option suits your store.</em></p></figcaption></figure>

### What are the Benefits?

A modern loyalty platform is a great alternative to the legacy Apparel21 Rewards module. With either Yotpo or Clearer.io connected via DotApparel Loyalty, there's no need to enable the Apparel21 Rewards module.

* Sync reward points for in-store and online purchases.
* Get points beyond $ spend (follow on social, sign up for texts and more).
* Advanced segmentation and tracking to ensure your loyalty program is a success.
* Out-of-the-box on-site and checkout widgets supplied by your chosen loyalty platform for simple front-end implementation.
* Enhanced analytics dashboard to track rewards, allowing you to optimise the program based on helpful insights.
* Send loyalty emails such as changes to loyalty status and redemption reminders.

### **Supported platforms**

Each merchant runs on **one** loyalty platform — chosen during onboarding. Switching is rare but supported.

* **Yotpo** - established platform, widely used. Comes with built-in Shopify embeddable widgets and a native Klaviyo integration. Suitable for most merchants.
* **Clearer.io** - alternative platform with a flexible rule engine and a hosted "Launcher" widget. Choose this if Clearer.io's pricing or feature set fits your program better than Yotpo.

For a side-by-side comparison and help choosing, see **Supported Loyalty Platforms** or contact the DotApparel team.<br>


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