User Guide
  • Intro
    • Welcome
      • About DotApparel
      • What is DotApparel?
      • Where is it hosted?
      • What platform(s) do we support?
      • How does syncing work?
      • Solution architecture
      • Definition of “Instance”
      • Security Overview
    • Implementation
      • Google Cloud and Firebase
  • Quick Links
  • Core
    • Overview
    • Dashboard
    • Orders
      • Mappings
      • Integrations
    • Returns
      • Mappings
    • Products
      • Mappings
        • Default mapping rules
      • Translations
      • Markets
      • Publishing products
    • Inventory
      • Mappings
        • Examples
          • Ignore Sync
          • Inventory Buffer
          • Keep Items Sold Out
          • Unlimited Inventory
    • Customers
    • Rewards
    • System Alerts
    • Settings
      • Shopify Locations, DotApparel Locations and Inventory Buffers
      • ERP credentials
      • Product images
      • Fulfillments
      • Payment gateways
      • Gift cards
      • Refunds
      • Notifications
      • Harmony Integration with DotApparel
    • Modules
      • Ship From Store
      • Local Pickup/Click & Collect
      • Shopify Markets
      • Returns
        • Australia Post (AusPost)
        • Loop Returns
      • Auto-Refunds
        • Refunding Shopify Orders from POS (In-Store)
      • Integrate with Brauz (app)
      • Integrate with The Wishlist (app)
    • Release Notes
    • Troubleshooting
      • FAQs
      • How to raise a support ticket for an issue
      • Good and bad examples of a problem ticket
      • Want to enable a new omnichannel feature?
      • Want to integrate a marketplace using DotApparel?
  • Customers
    • Overview
      • Email Examples
    • Getting Started
      • Understanding Customer Setup in your ERP
      • Data Sync
      • Configuration
      • Testing
    • Data Export Approaches
      • Option A: Consultant
      • Option B: In-House
    • Apparel21 Export Templates
    • Apparel21 Export Changelog
    • Dashboard
    • Customers
    • Orders
    • Translations
    • Mappings
    • Settings
    • Support
  • Loyalty
    • Overview
    • Getting Started
      • Terminology
    • Data Sync
      • Workflows
    • Front-End Implementation
    • Rewards Redemption
    • Rewards Emails
    • Things To Know
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  1. Loyalty

Overview

Welcome to the DotApparel Loyalty User Guide

PreviousSupportNextGetting Started

Last updated 1 year ago

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DotApparel Loyalty is a middleware that syncs loyalty data, and imports customer information between Apparel21 and the Yotpo Loyalty platform. This solution gives full visibility of the loyalty and rewards program across both platforms and allows customers to redeem rewards points, both in-store (via POS) and online.

This guide aims to help you get started with our app and make use of its features for smooth synchronisation between Yotpo Loyalty and Apparel21.

What are the Benefits?

Yotpo Loyalty is a great alternative to the Apparel21 Rewards module. By using Yotpo Loyalty, there won’t be a need to enable the Apparel21 Rewards module.

  • Sync reward points for in-store and online purchases.

  • Get points beyond $ spend (follow on social, sign up for texts and more).

  • Advanced segmentation and tracking to ensure your loyalty program is a success.

  • Out of the box on-site and checkout widgets for simple front-end implementation.

  • Enhanced analytics dashboard to track rewards, allowing you to optimise the program based on helpful insights.

  • Send loyalty emails such as changes to loyalty status and redemption reminders.