User Guide
  • Intro
    • Welcome
      • About DotApparel
      • What is DotApparel?
      • Where is it hosted?
      • What platform(s) do we support?
      • How does syncing work?
      • Solution architecture
      • Definition of “Instance”
      • Security Overview
    • Implementation
      • Google Cloud and Firebase
  • Core
    • Overview
    • Dashboard
    • Orders
      • Mappings
      • Integrations
    • Returns
      • Mappings
    • Products
      • Mappings
        • Default mapping rules
      • Translations
      • Markets
      • Publishing products
    • Inventory
      • Mappings
        • Examples
          • Ignore Sync
          • Inventory Buffer
          • Keep Items Sold Out
          • Unlimited Inventory
    • Customers
    • Rewards
    • System Alerts
    • Settings
      • Shopify Locations, DotApparel Locations and Inventory Buffers
      • ERP credentials
      • Product images
      • Fulfillments
      • Payment gateways
      • Gift cards
      • Refunds
      • Notifications
      • Harmony Integration with DotApparel
    • Modules
      • Ship From Store
      • Local Pickup/Click & Collect
      • Shopify Markets
      • Returns
        • Australia Post (AusPost)
        • Loop Returns
      • Auto-Refunds
        • Refunding Shopify Orders from POS (In-Store)
      • Integrate with Brauz (app)
      • Integrate with The Wishlist (app)
    • Release Notes
    • Troubleshooting
      • FAQs
      • How to raise a support ticket for an issue
      • Good and bad examples of a problem ticket
      • Want to enable a new omnichannel feature?
      • Want to integrate a marketplace using DotApparel?
  • Customers
    • Overview
      • Email Examples
    • Getting Started
      • Understanding Customer Setup in your ERP
      • Data Sync
      • Configuration
      • Testing
    • Data Export Approaches
      • Option A: Consultant
      • Option B: In-House
    • Apparel21 Export Templates
    • Apparel21 Export Changelog
    • Dashboard
    • Customers
    • Orders
    • Translations
    • Mappings
    • Settings
    • Support
  • Loyalty
    • Overview
    • Getting Started
      • Terminology
    • Data Sync
      • Workflows
    • Front-End Implementation
    • Rewards Redemption
    • Rewards Emails
    • Things To Know
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  1. Core

Dashboard

PreviousOverviewNextOrders

Last updated 8 months ago

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The Dashboard is the first screen you will see as soon as you go on the app. It will show every task that’s running behind the scenes. Here are the definitions of each section:

  • Orders posted: Total # of orders that have successfully synced to ERP since DotApparel was first turned on

  • All tasks: Shows all tasks (uploads to Shopify and downloads from ERP). This is displayed in one sequential list

  • Failed: Shows anything that has unsuccessfully synced to/from Shopify and ERP. The failed tasks may already be resolved so this view is simply here for historical reference

  • Timeout: Shows any task that hasn’t been captured in the daily bulk sync. This usually happens because the server closed the connection before returning any response due to network or server issues, and it may be from either Google Cloud or ERP. Usually, nothing will appear here but if there are a few line items, it will sync throughout the day via a queueing system.

View more details about the task

You can click on a task to open a window. It'll show you the status of the task as it runs and you can see from the log messages what the task is currently doing.