Quick Links

Order errors & how to resolve them

Read more: FAQs

If you need further assistance, please reach out to DotApparel Support using the in-app support widget.

Orders section & how to use

Read more: Orders

Set up a Click & Collect Location

You must inform DotApparel Support if you plan to use this feature. Onve we're aligned, feel free learn about the steps here:

Read more: Step By Step Guide (High-Level)

Setup inventory buffers

Apply a buffer across any (or all) of these:

1. SKU-Level Buffers: Apply a buffer to a high-demand SKU

2. ERP Attribute Buffers: Apply a buffer to products that have an ERP attribute like ERP_Category:SALE

3. Store Location Buffers: Apply a bugger for each store or group of stores

Inventory buffers are managed and controlled by the merchant.

Anytime, there are changes to inventory posting, pause bulk and deltas. These steps must be followed

Read more:How to apply inventory buffers

Learn how syncing works

Read more: How does syncing work?