Products

This section is a list of all the products that DotApparel is aware of. It excludes any products that pre-existed before the implementation of DotApparel and any product archived in ERP.

Manually sync product updates so they appear online

The download task in DotApparel automatically fetches your products from ERP every 24 hours and uploads any changes to Shopify. But if you make a change in ERP and want it to update immediately, you can manually run the task.

To do this, go to the products section and click Products > Download from ERP The task status will appear in a window, and the log messages will show what's happening. When it's done, check the Needs update tab to see which products have changed.

These changes are automatically uploaded to Shopify every 30 minutes, but you can do it manually by clicking Product > Upload to Shopify for a specific product or running the task from the product listing page to upload all pending products.

Publishing products

When a product is created in Shopify, DotApparel will leave it unpublished. This means that you can see the product in the Shopify admin area and update its attributes where necessary, but it will not yet be available for purchase by customers.

When you have added any missing attributes to the product and are happy that you wish to make it public, you will need to publish it using the button in Shopify.

Inversely, when wishing to make a product unavailable to customers (it is retired), you will need to unpublish the product from Shopify using the button in the Shopify admin.

This process means that you can precisely manage when products are available and unavailable on the website whilst managing your product content at your own pace.