User Guide
  • Intro
    • Welcome
      • About DotApparel
      • What is DotApparel?
      • Where is it hosted?
      • What platform(s) do we support?
      • How does syncing work?
      • Solution architecture
      • Definition of “Instance”
      • Security Overview
    • Implementation
      • Google Cloud and Firebase
  • Quick Links
  • Core
    • Overview
    • Dashboard
    • Orders
      • Mappings
      • Integrations
    • Returns
      • Mappings
    • Products
      • Mappings
        • Default mapping rules
      • Translations
      • Markets
      • Publishing products
    • Inventory
      • Mappings
        • Examples
          • Ignore Sync
          • Inventory Buffer
          • Keep Items Sold Out
          • Unlimited Inventory
    • Customers
    • Rewards
    • System Alerts
    • Settings
      • Shopify Locations, DotApparel Locations and Inventory Buffers
      • ERP credentials
      • Product images
      • Fulfillments
      • Payment gateways
      • Gift cards
      • Refunds
      • Notifications
      • Harmony Integration with DotApparel
    • Modules
      • Ship From Store
      • Local Pickup/Click & Collect
      • Shopify Markets
      • Returns
        • Australia Post (AusPost)
        • Loop Returns
      • Auto-Refunds
        • Refunding Shopify Orders from POS (In-Store)
      • Integrate with Brauz (app)
      • Integrate with The Wishlist (app)
    • Release Notes
    • Troubleshooting
      • FAQs
      • How to raise a support ticket for an issue
      • Good and bad examples of a problem ticket
      • Want to enable a new omnichannel feature?
      • Want to integrate a marketplace using DotApparel?
  • Customers
    • Overview
      • Email Examples
    • Getting Started
      • Understanding Customer Setup in your ERP
      • Data Sync
      • Configuration
      • Testing
    • Data Export Approaches
      • Option A: Consultant
      • Option B: In-House
    • Apparel21 Export Templates
    • Apparel21 Export Changelog
    • Dashboard
    • Customers
    • Orders
    • Translations
    • Mappings
    • Settings
    • Support
  • Loyalty
    • Overview
    • Getting Started
      • Terminology
    • Data Sync
      • Workflows
    • Front-End Implementation
    • Rewards Redemption
    • Rewards Emails
    • Things To Know
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  1. Intro
  2. Welcome

About DotApparel

For the last decade, we've specialised in crafting omni-channel solutions that create efficiency, increase conversions, and improve customer experience.

Over time we had developed and launched over 30+ custom ERP integrations. We found that each integration took time and we were repeating the same thing over again. So for us, creating DotApparel was the next step.

Why Our Clients Love DotApparel

Extensive features: Products and images, customers, orders & fulfillments, stores & inventory, gift cards, loyalty & rewards

Zero-code configuration: Attribute mapping tool to shape ERP references and custom data into tags and metafields

Real-time integration: Live-triggered events to keep orders and customers accurate across all channels

Highly-reliable solution: Serverless architecture based on the Google Cloud platform

Omni-channel retail: Click and collect, ship from store, retail gift cards, and online returns

Blazing-fast inventory API: 100ms average response time on click & collect inventory checks

International scalability: Multi-region and multi-currency to support global brands

Fantastic support team: Support through our dedicated product team

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Last updated 9 months ago

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