Option B: In-House

Self setup using in-house expert or Apparel21 representative

Merchants who have an in-house Apparel21 expert have the capability to independently configure the Apparel21 exports. Nonetheless, there are certain steps in which our involvement is still necessary. Please refer to the details below:

Setup Process

• Provide the SFTP details for the instance

• Set up the CSV data exports

• Setup the required tasks to extract the data on a regular interval

• Upload example customers, orders, or rewards CSV exports (with all required fields) to a test folder

• Review the files and check Klaviyo to confirm that all mappings are behaving as expected

• Once confirmed, trigger automated scheduled CSV exports to the live folder

The CSV files must be set up as two or three separate files:

1. Customers

2. Orders

3. Rewards

These files must includes all the necessary fields needed to sync to Klaviyo. Please note, customers should be uploaded before orders on the scheduled task.