# Getting Started

### **Step 1: Onboarding**

* [ ] Complete [Customer Setup Form](https://dotapparel.com.au/start) \[Merchant]
* [ ] Sign the MNDA via DocuSign (sent on completion of the above) \[Merchant]
* [ ] Arrange a [kick-off meeting](https://calendar.app.google/cojJLJ21J8p6dnkv7) to complete the reference sheet \[Merchant]

### **Step 2: Access**

* [ ] Klaviyo Access \[Merchant]
* [ ] Shopify Store access \[Merchant]
* [ ] Create your Google Cloud account \[Merchant]
* [ ] Create your Firebase project(s) \[Merchant]

Detailed instructions can be found on the [Implementation](/intro/implementation.md) page.

### **Step 3: Data Exports**

* [ ] Setup the required [Data Export Approaches](/customers/data-export-approaches.md)
* [ ] **Option A:** Get assistance from our Apparel21 consultant ([more info](/customers/data-export-approaches/option-a-consultant.md)) \[DotApparel]
* [ ] **Option B:** Self set-up using your own Apparel21 expert ([more info](/customers/data-export-approaches/option-b-in-house.md)) \[Merchant]

### **Step 4: Configuration**

* [ ] Set up the SFTP, test the login using SFTP and have the base folders created for AP21 specialist or consultant \[DotApparel]
* [ ] Provide the SFTP server information to the merchant or consultant \[DotApparel]
* [ ] Provide example test CSV files for `customers`, `orders` and `rewards` \[DotApparel]
* [ ] Configure the mappings in the solution \[DotApparel]

Detailed instructions can be found on the [Configuration](/customers/getting-started/configuration.md) page.

### **Step 5: Test & Launch**

* [ ] Upload the test files into a test folder to the SFTP \[Merchant]
* [ ] Review the test files and push through to Klaviyo \[DotApparel]
* [ ] Once confirmed, approve to go live and scheduled a date and time \[Merchant]
* [ ] Export all active Klaviyo lists as a back-up \[Merchant]
* [ ] Go live and enable the automated syncs \[DotApparel]
* [ ] Trigger the [bulk sync](/customers/getting-started/data-sync.md#bulk-sync) (applicable for merchants who would like to reference the AP21 privacy status as the source of truth) \[DotApparel]
* [ ] Check tasks are "complete" & cross-check any Klaviyo fields \[DotApparel]


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